Shipping & Returns
Shipping Policy
We’re delighted to offer you freshly roasted nuts delivered straight to your door! Here’s an overview of our shipping policy:
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Free Shipping: Orders over $99 CAD (before tax) qualify for free standard shipping within Canada.
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Standard Shipping Fee: For orders under $99 CAD, a flat rate will apply at checkout.
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Canada Only: At this time, we only ship within Canada and are unable to fulfill orders in the United States.
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We strive to process and ship your order promptly, so you can enjoy our fresh, small-batch roasted nuts as soon as possible. If you have any questions about your order or shipping, please feel free to contact us at info@nicknuts.com.
Thank you for choosing Nicknuts!
Return & Exchange Policy
Thank you for choosing Nicknuts! Our goal is to provide you with the highest quality nuts, roasted in small batches to ensure freshness and flavour. Due to the perishable nature of our products, we are unable to accept returns. However, your satisfaction is extremely important to us.
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If there’s any issue with your order or if you are unsatisfied in any way, please reach out to our customer service team at info@nicknuts.com. We will work with you to make things right, whether by offering a replacement, refund, or store credit on a case-by-case basis.
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Thank you for your understanding and for supporting our small business! We look forward to serving you fresh, delicious nuts.
Warm regards,
The Nicknuts Team